Return Policy

Need to Return Something?

For Damaged Items:

Returns must be within 15 days for full return, after 15 days, 25% restocking fee will be charged.
All eyewear must be back to its plastic bags and in their original boxes.

Exchange wrong Item shipped:
Exchange can be made within 30 days.
All eyewear must be back to its plastic bags and in their original boxes.

Ordered wrong Item:
Exchange can be made within 30 days.
All eyewear must be back to its plastic bags and in their original boxes.
Shipping cost may apply.

We thank you for your business. If you have any questions, feel free to call us at 718-366-8886 or email us at info@creativeeyeglasses.com. Our customer-oriented representatives are available from 9 AM to 6 PM ET, Monday through Friday to assist you.